Retail

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AI is transforming how retailers and consumer goods organizations build brands people love, create more sustainable supply chains, and optimize their channels and routes to market.

Learn how Microsoft and its partners are coming together with artificial intelligence to transform the world of retail. Explore solutions that will help you upgrade employee skills, drive deeper customer insights, develop more personalized marketing with better customer engagement, and more.

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Crispin Lowery leads the Retail and Consumer Goods Industry team for Microsoft across Europe Middle East and Africa. A career retailer, having spent 18 years with Tesco and led the EMEA Retail businesses for Apple, Nike and Clarks, he has spent the last 10 years in technology working for Google on their Hardware, Google Assistant and partner engineering teams. He lives in London with his wife and four children and is a keen amateur pilot.

Gaël Ramaen is a seasoned executive with over two decades of experience in the field of supply chain management. He currently serves as the CVP of Retail EMEA at Blue Yonder, a leading technology company specializing in supply chain and predictive analytics solutions. Gaël is known for his strategic vision and expertise in driving operational efficiency through innovative technologies.

With a range of experience implementing strategic content designs and conversion optimization tactics, Jacqueline believes in building collaborative relationships with audiences and using technology to positively transform people and businesses. She is an in-demand speaker at DX events around the world and is a fan of social engagement and employee advocacy driven by high-quality, relevant content.

Harry Xenophontos is the Chief Partnership Officer at Viva.com, undertaking Strategic Business Growth with a key focus on the group's global strategic partnerships, business development plans, and go-to-market strategies. His work over the years has not only driven technological evolution but has also redefined the contours of digital payments. Throughout more than 18 years of professional experience in Management Consulting, Performance & Technology, Enterprise Risk, and other advisory services, his foundation in a Big 4 consultancy firm underscores his commitment to maintaining a professional attitude and delivering quality-driven results.

Miriam boasts over 25 years of extensive experience in the retail sector. As a seasoned consultant, she has played a relevant role in driving strategic and operational initiatives for various retail corporations. Notably, she was part of a major digital transformation at one of Spain's leading retail companies.

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